Open Company Factsheet

Facts about the company profile, performances, employee diversity, and future growth.

COMPANY PROFILE

Faria Education Group is an investment holding company operating international education software systems & services.

Principal Place of Business:

Room 904, Dominion Centre
43-59 Queen’s Road East
Wanchai, Hong Kong

Operating Subsidiaries:

  • Faria Systems Inc.  established 2007
  • Faria Systems LLC  established 2013
  • Faria Education Ltd.  established 2016

SERVICE & SUPPORT

Our globally distributed team provides continuous 24 hour support throughout the workweek, as well as online and onsite training for our schools. Reflects our system uptime, application response time and our service & support levels.

Uptime & Performance

99.8%

Uptime (SLA is 99%)

Support Tickets and Response Times

32,082

Total Requests in 2016

9.3 Hrs

Average Response Time

30%

Within an hour

20%

Within 1 – 4 hours

On-Site Visits

761

Total School Visits

CREDIT & FINANCIAL POSITION

Reflects our ability to meet financial commitments and provides a picture of our overall financial health for customers, suppliers and counterparties.

Commitments made without substance are empty promises. All too often, companies fail through poor financial management and failure to manage and address risks with urgency. We have seen this time and again since the early 2000s. From inception, we have managed our financial position prudently with one eye towards the future and one eye on downside.

SCR_AAA

Key Metrics:

54.4x

EBIT / Interest Expenses
Interest Coverage

$10.3m

Net Working Capital

20.3x

Net Working Capital / Avg. monthly Cash burn in 2016
Cash Burn Ratio

3.9%

Weighted Average Cost of Debt

0.26

Total Liabilities / Shareholders
Debt to Equity Ratio

GROWTH & EFFICIENCY

Reflects our historical customer growth and sales & capital efficiency, which are the core metrics used to evaluate our Sales & Marketing and R&D performance.

Our organic customer growth reflects the quality of our product and the service & support levels. Scale reflects the diversity of customers and the absence of customer concentration. CAC indicates our overall sales efficiency and ROIC indicates our capital efficiency across existing and new product development.

Market selection determines the natural limit to growth. Our long-term customer growth rate is based on two factors: new international school growth (12%) + enrolment growth (12.7%) = 24.7%. Management performance and skill is a function of consistent outperformance against the benchmark, while maintaining stable CAC & ROIC metrics.

2,200

Customers

1.05

Nov 2016
CAC Ratio

77%

EBIT / Avg. Working Capital
ROIC Ratio

PEOPLE

Reflects our diversity, experience in core management years and the balance between capital & labour in compensation tables.

61

Average FTEs

21.3%

% Turnover Ratio

1.33

EBIT / Total Payroll
Capital vs. Labour Ratio

48

Core Management Years

2 Female vs 5 Male

Gender Diversity

Faria Education Group is based in Taipei and supported by a global team of 76 in 10 cities.
© 2017 Faria Education Group Limited. All Rights Reserved.